Anyone having issues with the new update 6.70

[luissantillana33]

For some reason i can't load my previous workspace & when I made a new one it won't restore any of the backups i have/ tried? I have emailed support but sometimes they take a bit to respond & need this fixed so i can trade instead of having to recreate everything which will take hours to say the least along with all the work i lost by not being able to get into it. thanks again I am on windows btw

 

[luissantillana33]

i got a fast reply from support & reloaded the previous version which is working now. I was told that their development team will look into this.

 

[HalTrader]

I also emailed it to the support and let them know about this problem. had the same issue on Windows. I have 2 futures accounts, one of them at EdgeClear and the other at AMP futures. I didn't have this issue with AMP futures since I was able to connect with the existing workspace. But I had to create a new workspace for EdgeClear, so all my previous technical analyses have been lost. (Can recreate from zero, but will take time).
I just hope this won't happen in the next update. Next time, I will also backup my analyses before upgrading to a newer version, just to be safe.

 

[luissantillana33]

I also emailed it to the support and let them know about this problem. had the same issue on Windows. I have 2 futures accounts, one of them at EdgeClear and the other at AMP futures. I didn't have this issue with AMP futures since I was able to connect with the existing workspace. But I had to create a new workspace for EdgeClear, so all my previous technical analyses have been lost. (Can recreate from zero, but will take time).
I just hope this won't happen in the next update. Next time, I will also backup my analyses before upgrading to a newer version, just to be safe.

yeah same for me, even the backups didn't load I tried 2-3 of them. I asked for the previous version & am back on that for now until this gets fixed which got all my work back which i am happy with. I would ask them for the previous version so you don't lose all your work.

 

[HalTrader]

Good to know that even the backup didn't work. Thanks. I will ask for the previous version if needed. So far I am okay.

 

[mikrom]

I have the same problem, it's stuck on loading config. I'm using the linux client.

 

[luissantillana33]

I have the same problem, it's stuck on loading config. I'm using the linux client.

View attachment 1668

mine literally did the same thing & let ti sit there for an jour or so to see if it just needed some time with no luck. went back to the previous version & everything works fine.

 

[MotiveWave_Jason]

Hello everyone,

We apologize for the issues today. There were a few SDK changes in 6.7.0 that caused problems.

We fixed the issues and uploaded 6.7.1 to our website, please update to this version.

Download MotiveWave Trading Software for Windows, macOS, and Linux

Download the MotiveWave Trading Platform for Windows, macOS and Linux. See the Release Notes for the latest features added to the MotiveWave Trading Platform.

www.motivewave.com

 

[luissantillana33]

Hello everyone,

We apologize for the issues today. There were a few SDK changes in 6.7.0 that caused problems.

We fixed the issues and uploaded 6.7.1 to our website, please update to this version.

Download MotiveWave Trading Software for Windows, macOS, and Linux

Download the MotiveWave Trading Platform for Windows, macOS and Linux. See the Release Notes for the latest features added to the MotiveWave Trading Platform.

www.motivewave.com

Jason, I am still not able to load anything in this version. Attached is a screen shot of where it gets stuck & stays. I had to create a new workspace to get the p[program to open & then when i try to restore a backup this is what i get on the new workspace.

 

[angoodwi]

Hello everyone,

We apologize for the issues today. There were a few SDK changes in 6.7.0 that caused problems.

We fixed the issues and uploaded 6.7.1 to our website, please update to this version.

Download MotiveWave Trading Software for Windows, macOS, and Linux

Download the MotiveWave Trading Platform for Windows, macOS and Linux. See the Release Notes for the latest features added to the MotiveWave Trading Platform.

www.motivewave.com

Issue persists with version 6.7.1 this morning. I had to rollback to previous release.

FYI: Ultimate version.

 

[angoodwi]

The latest release 6.7.2 so far is working , appreciate the swift release.

Regards,
Andrew

 

[luissantillana33]

mine is up & running also with 6.7.2 glad it was able to get sorted out so quickly. thanks again