I love MW but please consider hiring more devs

[mikrom]

MW 7 was largely or partly vibe coded using AI (there is proof for this in the startup script). That's not necessarily a problem if the devs understand the code that's written, but it can also cause a mess of bugs that's hard to fix.

After migrating to MW 7, half of the battle is finding workarounds for random issues, placing and cancelling orders barely works while testing on a prop account, orders get stuck until I do a manual refresh, still have to figure that out before I start trading live. I will still stick to version 7 in the hope that things improve over time.

However, I do think MW needs to hire more full-time devs that actually care about the software. For a software like this, at least 1-2 new features per week should be possible + general bug fixes on top of that, but the last few releases have all been minor bug fixes only. Meanwhile, there are feature requests that have been requested by many users for years, like a simple setting for displaying the P&L in ticks instead of dollar amount. I would be surprised if it takes more than a couple of hours to implement, especially with today's AI tools.

All of us are paying customers for the actual software, not a data feed or anything external, so I do think we have a right to expect more from the developers.
You could probably hire right here on the forum and find somebody who's passionate about improving the software.

 

[CV123]

I agree. Some of the issues I'm having were present in earlier versions of 6 and have appeared again. Support seems to be non existent considering those using v7 are unpaid beta testers. This could be really good software if they paired devs with traders to create from the users point of view. V6 was close if they just focused on adding features traders want not changing the aesthetics.

 

[zackumer]

Definitely agree- a lot of simple and stupid things are still ignored and overlooked - I’m trying to stick to ver 6 for now exactly due to lack of confidence in version 7.
They would be so well served if they spent some effort to fix bugs “sloppy code” and add some features requests that are pending for years -
I have a lifetime license but I find myself exploring other platforms because of their lack of will or resources to fix issues.

 

[CV123]

To make matters worse, when there is an issue, tech support takes 24 hours to respond each time. A simple back and forth conversation can take a week. I've also started to explore other options.

 

[MrSharky]

I'm on a lifetime license as well, and have not given up just yet, but with that said I'm getting very frustrated lately, especially with supports lack of simple software knowledge and the constant "we don't see it on our side" approach. Hopefully they can sort this out.

 

[CV123]

I would hope the CEO looks at these forums and realizes the current state of v7 could be the beginning of the end. They should be asking traders, not developers, what they want in the software, not telling us here's what you get. Trading is risky enough without having to worry about buggy software.

 

[rctrader]

I have been with MW for many years. Their decision to make the new version incompatible with all the indicators has me ditching version 7. I hope they make the choice to come up with a way to make version 6 indicators work with version of 7 or I may chuck out and find another software.

 

[mikrom]

I'm on a lifetime license as well, and have not given up just yet, but with that said I'm getting very frustrated lately, especially with supports lack of simple software knowledge and the constant "we don't see it on our side" approach. Hopefully they can sort this out.

Yup, I've also got those responses, or worse, my last email explaining 7 different issues in MW 7 got ignored completely. Guess it was too overwhelming for them.

It's not all bad though. Some of the support team have been helpful.

 

[zackumer]

yes you are right its not all bad - especially since i think even today there was another release of version 7 (bug fixes) shows they are working on it.
The problem is maybe management focusing efforts on things like the mobile app etc - I hope there are alot of users on it, I only downloaded it once and tried a couple of time but that was it - (I hope there are alot of people using it) but i remember it took all their resouces away from the platform at the time for a extended preiod- Period which could've been used to further incremental functionality gains on the core platform. Alot of those things are still not implemented.

I love the software for what it allows us to do- Just dont like to see it go in the wrong direction. hopefully they look at our concerns as useful feedback.
Most of us chose this platform after considerable time and effort spend on other softwares, and picked it for its strengths - even though its a little harder to start with at first.

Even though I have a free upgrade to MW7 but am still holding out beacuse I cannot run it in parallel to my MW6- (custom stuff). To be honest I'm not sure what I would even move to out there except maybe Sierra or perhaps Investor R/T -- but i'm hoping it wouldn't come to that.

sooo much potential here ...

 

[treetoplake]

Similar thoughts here. Lifetime licence, two lifetime licences, actually my son and I both use MW. He was wise to stay on v6. MW is usually working well the past year with v6. Updated to v7 went well at first but this week my data won't load for Eurex products and candles are missing causing huge gaps in the dats between 4am to mid-morning on all 5 instruments both CME and Eurex. Going back to v6 for now, but being an unpaid Beta tester is not my thing.

I am seriously considering migrating to Sierra for charts and Jigsaw for ladder. I'd prefer they make this product work properly but .. life goes on.
They could lose goodwill and customers and potential future customers. Annoying. Good luck all!

 

[CV123]

It's too bad because with minor tweaks to v6, it would be a great product. How do the executives of this company not see the complaints. Yesterday on Twitter, there were many upset people who lost quite a bit from the obvious flaws in this software

 

[treetoplake]

Im reinstalling 6 right now. And looking into Sierra. I have Jigsaw ready to go its just the charts. It seems the execs are not interested. It is a pity as MW has great potential .. but Im repeating what has already been said.

 

[CV123]

Im reinstalling 6 right now. And looking into Sierra. I have Jigsaw ready to go its just the charts. It seems the execs are not interested. It is a pity as MW has great potential .. but Im repeating what has already been said.

How do you like jigsaw? I was thinking of moving to it as well. Can you replicate the MW DOM?

 

[treetoplake]

How do you like jigsaw? I was thinking of moving to it as well. Can you replicate the MW DOM?

We did a course in Futures last year, and they encouraged us to use Jigsaw for DOM. Its really nice. Replicate not sure depends on how complex your setup is. Mine is really simple so I could migrate and have used it during the course. I chose MWave because of it being all in one. Still hope it can work out. Good luck.

 

[mikrom]

I've been playing with Quantower lately, and it seems like pretty cool software, but I'm already invested in the MW ecosystem and have many custom scripts I would need to migrate before I make the full switch, so we'll see.

Sierra sounds good too, but it's hard for me to accept the windows 98 look.

 

[zackumer]

same here with sierra (dated look) - I moved to motivewave from quanttower originally.

 

[treetoplake]

Sierra is very highly rated by Axia Futures of London where we did our course last year. It has a steep learning curve but is stable beyond anything. I think they use TT for the ladder trading.

 

[mikrom]

same here with sierra (dated look) - I moved to motivewave from quanttower originally.

Any specific reason for that?

Sierra is very highly rated by Axia Futures of London where we did our course last year. It has a steep learning curve but is stable beyond anything. I think they use TT for the ladder trading.

yeah, I've seen many serious traders who recommend it. I don't mind the steep learning curve if it's a great software. I just wish it would look a little more modern.

 

[treetoplake]

I had a peep .. the website itself is ... interesting. I'm still in with MW been using it for over a year and it's generally great for my level. But I'm leaning towards Jigsaw and some other software for charting, maybe MW for the charts, in the next year or so. Step by step. Learning this trade does take a while.

 

[Lumpy Crumpet]

I used Sierra Chart for several years.
My gripe was the user interface. It reflects the developers logical technical model.
I spent more time configuring Sierra Chart (thinking like a developer) than I did analysing the markets.
Sierra chart should structure their code using the users (analyst/trader) real world domain model.
Removing code defects and adding enhancements is a breeze when the code is structured around the domain model.
Check out the object model behind Microsoft Word for an example of my meaning.

MotiveWave needs to do the same. Humans design the model, AI writes the code based upon the model.
I'm very disappointed with MW v7.x
The defect list is long and unprofessional.
MW management need to fix these serious mistakes that has caused the v7.x blunder.
An announcement by MW Management addressing this serious situation is overdue.