Hi, we don't have any emails in our Sales or Support inbox from the email address you used for your forum account and that email address is not in our system as a free trial or a paid profile. We can't cancel a lease from a forum post.
Please email
sales@motivewave.com from the email address you used to purchase and we can cancel your lease promptly.
As far as the function of the DOM and the Heat map, there are a lot of settings/preferences you can customize. I would recommend contacting
support@motivewave.com so that they can help you select the settings/preferences to fit what you're looking to do.