new version without dom

[hmedjam2]

hi,
I need your help. after contacting the support, I ask you if some one have the latest version of mw with the dom. I had download it but I didn't find the dom and I can't make a trade?
thank you

 

[Donovan2580]

While looking at a chart, just press this button (It is probably on the upper-right hand corner of your screen) and the DOM will pop up.

Unless you have the Community Edition of MW, which does not have the DOM.

 

[hmedjam2]

Thank you for your response but in the knees version I don’t have this pictograms, and I can’t make position through chart, message send to me in the screen ask me to buy option.

 

[hmedjam2]

hi everyone,
this is the message when I want to make a position

 

[Donovan2580]

It looks like you have the Community Edition... Take a look at this page and you will see what you can and can not do with it.

MotiveWave Products

MotiveWave's Trading Software is broker-neutral and equips active and professional traders with a leading edge trading platform for analysis of stocks, equities, futures and forex.

motivewave.com

 

[hmedjam2]

thanks but I'm not in community edition I have a licence for standard platform. finally I found the dom but still not have the possibility to make a trade.

 

[Donovan2580]

Can you let me know what this says on your end??

To get to this menu go to: Help > About

Also, if you do have a active license, why not just email support ( Support@motivewave.com) ?

After all, this is just a user forum, not technical support