No Orderbook Data

br00t999

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Mar 31, 2025
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Hi All,

I am currently using Motivewave to trade ES futures via Apex/Rithmic. At market open today my DOM panel froze up. After repeated restarts of the software I reviewed the output logs and the only error I encountered was as follows:


1758289132.473615 [474782] [134359914796736] : R | API+ 13.4.0.0 : AlertInfo : ESU5|CME|get_order_book error : 13|6|1|13|permission denied
1758289132.473635 [474782] [134359914796736] : R | API+ 13.4.0.0 : RCallbacks::Alert : in
1758289132.474142 [474782] [134359914796736] : R | API+ 13.4.0.0 : AlertInfo : ESU5|CME|get_order_book error : 13|6|1|13|permission denied
1758289132.474153 [474782] [134359914796736] : R | API+ 13.4.0.0 : RCallbacks::Alert : in
1758289132.509739 [474782] [134359914796736] : R | API+ 13.4.0.0 : RCallbacks::DboBookRebuild(CME,ESU5,f,0.000000,(nil),0) : in

Is this a known issue or am I the only one experiencing this issue? Any feedback would be appreciated.

Thanks!
 
Turns out the root cause is stupid user error. Today is contract roll over day! Time to change to ESZ5. Doh.
 
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