connection failed

[we789in]

someone please help!
my rithmic & internet are fine

 

[MrSharky]

You should double check your login credentials or contact your broker. Have you signed the Rithmic agreement before the first login? Does the rTrader work?

 

[we789in]

Yes, rTrader is working. I'm using my apex account. It was working but now the error keep popping up.

 

[dmonta38]

someone please help!
my rithmic & internet are fine

View attachment 2278

were u able to fix it and how

 

[noob_help]

Were you able to find a solution? I am running into the same issue.

 

[justinjames75]

issue still stands with serial number or without. much appreciated if there is an explanation. thank you

 

[noob_help]

issue still stands with serial number or without. much appreciated if there is an explanation. thank you

I signed the 2 agreements on this page and I was able to log in: https://rithmic.com/rag_paper.html

 

[mssmit]

You should try this
Contact your FCM/IB to check permissions.
Double-check your login credentials.
Ensure firewall/antivirus isn't blocking the connection.
Make sure MotiveWave is up-to-date.
Restart your computer and router.
Hope this helps.