MW 7 Issues on Mac

[kevsonponte]

Hi all, just updated to MW 7.05 today and running into some issues:

1. Somehow on start up my entire configuration is reverted back to an older state. On each start I manually need to Restore the configuration that I created before the update. Apparently, my configuration is not persisted on closing the client? Anyone else with the same issue?
2. In MW 6 then "Cancel Order" shortcut (CTRL+C) cancelled all orders belonging to the very Trade Copier. Now in MW 7 so far CTRL+C only cancels the orders of the "main" account but not of the copy-accounts. As a workaround I now need to switch to the Account tab to manually delete those other orders - which is error prone as I might forget to do so.

Are there any workarounds or upcoming fixes for those two issues on the horizon? If not, then I would need to consider to roll back to MW 6 is feasible.

Thanks!
Kevin

 

[Raaaayyyy]

Hello,

1. same issue on my macbook
2. not tried

 

[kevsonponte]

Got this feedback from support regarding a rollback to MW6:

The steps to revert to version 6 are as follows:
1. Download v6 from the link below.
2. Install the downloaded app.
3. Start MW and create a new workspace.
4. File > Restore the previous v6 workspace into the current workspace.

The links for MW version 6 are as follows:
macOS Apple Silicon: https://downloads.motivewave.com/builds/524/motivewave_m1_6_9_12.pkg
macOS Apple Intel: https://downloads.motivewave.com/builds/524/motivewave6_9_12.pkg
Windows: https://downloads.motivewave.com/builds/524/motivewave_setup6.9.12.exe
Linux: https://downloads.motivewave.com/builds/524/motivewave_6.9.12_amd64.deb

Please note that the version 7 workspaces are not compatible with MW version 6. You will need to restore a version 6 workspace, which you backed up earlier.

For me the rollback worked as expected, so I'm back to MW6 for now.

 

[jetski]

DO NOT UPGRADE to V7.

I've upgraded twice and downgraded twice. I've filed 3 bugs with Motivewave Support!!! only one was acknowledged and subsequently fixed. Support is slow, have a hard time reproducing bugs; fail to acknowledge bugs,

On a Mac with Apple Silicon:

1) The upgrade forces a beta Rhithmic API upgrade. This is a mistake because the new API does not work properly (which they acknowldge)! The fix is to create a new workspace with the old C++ API and restore a backup.

2) The Profit/Loss widget had a bug where the P/L calculation was not correct if you were cross trading ES (it still thought the instrument was ES), This was fixed in 7.0.6, but only after arguing with support (denied/could not reproduce the bug at first).

3) in V7.0.9 they introduced a new bug. The DOM Ask prices (on ES) are incorrect when using Rhithmic (the Rhithmic data is fine), but the the display of the Ask column is wrongly calculated/displayed wherever price has traveled. This is still outstanding.

I'm a software engineering veteran (35+ years in the business) and what I notice is that your engineering team releases software as if it's software as a service (SaaS) in the cloud; Assuming people will roll forward and stay there. This is simple wrong because support/engineering is not agile enough to find and fix bugs quickly.

MotiveWave MUST provide easy access to previous releases so that we can change back quickly when things fail. I was fortunate to have save a v6.9.12 pkg file locally since it's not available on their website currently.

We, users, MUST HAVE release notes that detail ALL changes made in each release. As far as I can see, MotiveWave does not do that.

 

[RvKroo]

DO NOT UPGRADE to V7.

I've upgraded twice and downgraded twice. I've filed 3 bugs with Motivewave Support!!! only one was acknowledged and subsequently fixed. Support is slow, have a hard time reproducing bugs; fail to acknowledge bugs,

On a Mac with Apple Silicon:

1) The upgrade forces a beta Rhithmic API upgrade. This is a mistake because the new API does not work properly (which they acknowldge)! The fix is to create a new workspace with the old C++ API and restore a backup.

2) The Profit/Loss widget had a bug where the P/L calculation was not correct if you were cross trading ES (it still thought the instrument was ES), This was fixed in 7.0.6, but only after arguing with support (denied/could not reproduce the bug at first).

3) in V7.0.9 they introduced a new bug. The DOM Ask prices (on ES) are incorrect when using Rhithmic (the Rhithmic data is fine), but the the display of the Ask column is wrongly calculated/displayed wherever price has traveled. This is still outstanding.

I'm a software engineering veteran (35+ years in the business) and what I notice is that your engineering team releases software as if it's software as a service (SaaS) in the cloud; Assuming people will roll forward and stay there. This is simple wrong because support/engineering is not agile enough to find and fix bugs quickly.

MotiveWave MUST provide easy access to previous releases so that we can change back quickly when things fail. I was fortunate to have save a v6.9.12 pkg file locally since it's not available on their website currently.

We, users, MUST HAVE release notes that detail ALL changes made in each release. As far as I can see, MotiveWave does not do that.

Agreed. Release notes that just state ‘bug fixes’ are not enough and honestly make it feel like users aren’t taken seriously. I can imagine some of those bugs are rather embarrassing to admit, which might explain the reluctance to publish them.